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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

11841 243rd Ave NW
Zimmerman, MN 55398

Phone: 763-856-2044
Fax: 763-856-3378


We acknowledge receipt of your order and agree to ship the products you have ordered as listed on the order form (which is attached). This agreement shall constitute the entire agreement between you and Northern Engineering and Manufacturing, Inc. (“Northern”). You may not alter the terms of this Agreement. Acceptance of this offer shall be on its exact terms. In the event you fail to execute this Agreement and we satisfy your order by shipping requested product to you, your acceptance of the products delivered shall constitute acceptance of the offer contained herein, in its exact terms.


When accepted, this document is a Security Agreement under the Uniform Commercial Code (“Code”) and we retain and you grant to us a Purchase Money Security Interest in the Products as security for payment of the purchase price hereunder and upon your default we shall have the rights and remedies of a Secured Party under the Code filing documents and you irrevocably authorize us to sign such document on your behalf. The forgoing is without prejudice to our rights under Article 2 and/or Article 9 of the Code.


Product sold in accordance with this Agreement is to be used in accordance with applicable federal, state and local law and he manufacturer’s recommendations. Because Northern has no knowledge of local or state regulations that do not apply to Zimmerman, MN it makes no representations regarding the product’s compliance with those state or local regulations. To assure that product use is consistent with law and manufacturer’s recommendations, you are responsible for reviewing product application manuals and state, local and federal law that might affect the use of the product. Northern makes no guaranty that the product complies with local, national or state regulations. In the event the product is altered, misused, improperly maintained,

improperly installed or in any way used inconsistent with Northern recommendations, Northern shall not be responsible for injury or damage that results.


Northern warrants that the product is free from defects in workmanship and materials for (45) days from date of shipment. Misuse, negligence, accident, improper installation, improper maintenance, alteration or repair by personnel other than those employed by Northern or someone authorized by Northern to repair the product shall constitute a Waiver of the warranty against defects in workmanship and materials. THIS WARRANTY AGAINST DEFECTS IN WORKMANSHIP AND MATERIALS ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES. NORTHERN MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABLIITY AND FITNESS FOR A PARTICULAR PURPOSE. There are no warranties which extend beyond the description hereof.


You agree to carefully, diligently and thoroughly inspect the product for damage, defect or shortage immediately upon delivery and to note discovered problems on the freight bill. It is your responsibility to notify the carrier of any damage to the shipping crate or product and to request an inspection report. You shall make claims for Damage resulting from shipping to the carrier and it is your responsibility to maintain packing and shipping materials until your claim is settled. Northern is not responsible for damage to product resulting from shipping and in no event shall Northern be required to accept a return of product found unacceptable as a result of damage resulting from shipping.


In the event product is defective in materials or workmanship and you make a timely and appropriate claim, Northern may, at its option, remove the defect and provide defect free product or credit your account for costs earlier incurred by you for the defective product.


All returns REQUIRE an RMA number provided by NEMI and are subject to a restocking fee. Absolutely NO returns accepted beyond 30 days of receipt date. Any return shipments received that fail to meet the above criteria will be rejected.


All shipments are subject to this Agreement and the attached Order Form. Payment shall be made prior to shipment unless alternative arrangements are made with Northern. Prices are exclusive of any taxes (unless otherwise indicated). In the event you fail to make full payment when due, Northern may cause all of your obligations to it to be immediately due. Costs incurred by Northern as a result of your failure to comply with the terms and you shall pay conditions of this Agreement, including reasonable attorneys fees.


You agree to pay all applicable Federal, State, or local Manufacture’s or sales, use or value added taxes, or any other tax now or hereafter levied upon this instrument or upon any Products sold on any shipments made hereunder.


After this offer is accepted, Northern will incur substantial costs in an attempt to provide you with ordered product and as a result, orders may not be canceled unless you agree to compensate Northern for losses it will incur (including reasonable profits) as a result of the cancellation.


The Company reserves the copyright of all drawings, plans and other data provide and reproduction in part or whole is not permitted without permission.


Minnesota Law shall govern disagreements arising hereunder and civil disputes arising shall be venue in state court in Sherburne County, Minnesota.